Vortex Spas Hot Tub - Replacement Pillows/Headrests

Limited Warranty

• 5 years Warranty on the shell structure of the spa: The shell will maintain structure integrity and configuration and be free of any water loss defect in the spa shell.

• 1 year warranty on the shell surface of the spa: The manufacturer [provides the user of the spa a 1 year warranty against blistering, cracking and delamination.

• 1 – 2 years warranty (model depending) on the Balboa or Gecko Control Box and Display Module: The manufacturer warrants the display and the spa control box against defects in materials and workmanship or any defect for two years. According to the electrical components this warranty is not given on fuses, bulbs and gaskets.

• 1 year warranty on the basic optional spa components: massage pumps, circulating pump, Wifi module, IR Receiver.

• 1 year warranty on the cabinet of the spa. The factory installed side panel is war anted for 1 year from the original date of delivery. The warranty specifically covers cracking or peeling of cabinetry. Fading and weathering of the surface will occur naturally and is not considered to be warrantable defect.

• 1 year warranty on LED Lighting: Factory installed LED lighting is warranted against defects in material or workmanship for 1 year from original date of delivery.

• 1 year warranty on Spa Thermal Cover: The spa Cover is warranted against defects in material or workmanship for 1 year from original date of delivery.

• 90 Days warranty of Skimmer house/ plastic external control parts, Overlays and Spa head rests.

• Warranty Claims: All claims under the manufacturer’s warranty should be directed to Wyre Forest Spas Ltd, quoting their surname, postcode, delivery date and serial number as it appears on the order form. The warranty given on the tub will differ depending on the model purchased and this should be checked prior to any purchase and any claim. At no time will Wyre Forest Spas or any of its suppliers be responsible for any consequential losses incurred by customers using Wyre Forest Spas for commercial purposes. Any warranty supplied by Wyre Forest Spas will start from the day of install.